ABSTRACT
This study examines the response of food business operators (FBOs) to the COVID-19 pandemic in relation to food safety and FBOs' experiences of remote inspections performed by official food control. The study was conducted between November and December 2020 with a web-based questionnaire for food processing businesses in Finland. Most of the 60 responded FBOs had made changes to many own-check sectors such as working hygiene (83.4%) and preparedness for special situations (78.0%). Of the FBOs, 47.1-83.0% assessed that the changes in the own-check sectors had a positive impact on food safety and 43.2-100.0% believed that some of the changes would remain after the pandemic. Of the FBOs, 69.8% found on-site inspections at least partially replaceable with video inspection of the production areas. This study shows that, although the pandemic seriously interfered with food production, it also induced FBOs to take measures that promote food safety.